WARRANTY (LED & ELECTRICAL PRODUCTS)
We provide 5 year warranty for all models of Green Canada LED & electrical products. If there are any quality problems under normal use conditions, according to the following warranty terms, we will provide customers with a free repair or replacement service:
- The warranty is valid for 5years starting from the purchase date stated in the invoice. (For household user only, excluding Bonus gift)..
- Customer must present the original purchase receipt and the original warranty card to enjoy the warranty service.
- The warranty does not cover:
- Malfunction or damages resulting from Acts of God, natural disaster, fire, civil unrest and / or accidents.
- Accidents caused by normal wear and tear.
- Defects from using wrong electrical supply, misuse or damage by negligence and abuse.
- Any damage due to the flows of liquid.
- Any damage caused by not using the product as per the instruction in the User Manual.
- Customers enjoy the warranty service in the authorized dealers.
- Customers who purchased in retail chain-store can enjoy the warranty service according to their own warranty period. After the said warranty period customers shall be at his / her own expenses responsible for deliver the product to our authorized dealers and pick up the same product upon completion of the repair service.
- In any case, Green Canada LED has no obligation to everything from the use of our products causes any liability arising or losses.
- This warranty service is valid in North Americanonly.
- Terms and conditions of the warranty service are subject to change without further notice.
- For all warranty enquiry, please call our customer service in London Directly.
- Green Canada LEDreserves the right of final decisions.